Welcome to Swisher Comm. Inc.

A company that has placed its faith in being old-fashion when it comes to caring and understanding customer service. Combined and equipped with the technology to meet your needs. No matter

how big or small a company Swisher Comm will prove that you, your staff and your clients actually matter. Swisher Comm never outsources to other countries and their customer service representatives never work from home or a local Starbucks.

We provide a positive call center work environment that allows every representative to feel valued and appreciated. While also keeping a controlled, monitored environment to ensure they continue to provide excellent service.

EXPERIENCE

Decades of delivering results on all aspects of client needs and requests
Effective and Efficient Communication
Friendly, professional agents
HIPAA Compliant
Quality Service
Customization
Flexibility

CUSTOMIZATION

Customized scripting
Live English & Spanish chat
Fax and email management
Voicemail to email recording
24/7, over-flow, after hours & Holidays.

QUALITY

Daily Monitoring Quality Assurance
Training for spontaneous updates
8 to 1 Agent to Supervisor Ratio
24/7 In-House IT Support Team
Customized Campaign Forms
Tier Level Training (1, 2, & 3)

Client Service

Fast Response Time

Professional and Knowledgeable Staff

We understand that time is of the essence when it comes to customer service. We're always here to help, no matter what your needs may be.

Professional and Knowledgeable Staff

Our customer service representatives are not only knowledgeable about our products and services, but they're also Professional and approachable. We believe in treating our customers with the respect and kindness they deserve.

Personalized Solutions

Professional and Knowledgeable Staff

Personalized Solutions

At Swisher Comm. Inc. Customer Service, we understand that every customer is unique. That's why we offer personalized solutions that are tailored to your specific needs. We work with you to find the best possible solution for your unique situation.

Multi-Channel Support

Efficient and Effective Solutions

Personalized Solutions

We offer support through a variety of channels, including phone, email, and live chat. No matter how you prefer to communicate, we've got you covered. Our team is available 24/7/365 to provide the support you need.

Efficient and Effective Solutions

We believe in providing efficient and effective solutions to our customers. Our team is trained to handle any issue that may arise, no matter how complex. We work quickly to resolve any issues, so you can get back to what you do best.

Transparent Pricing

Efficient and Effective Solutions

We believe in transparency when it comes to pricing. We offer competitive rates and never charge hidden fees. You can trust us to provide high-quality service at an affordable price.